0727 833 316 | contact@silkloveandlace.com

Terms and conditions

INTRODUCTION
The terms “www.silkloveandlace.com”, “virtual shop”, “the website”, “we”, “the company” refer to HH TEXTILE MANUFACTURING GARMENTS SRL company and its services, offered though the virtual shop www.silkloveandlace.com.

The term “user” refers to all natural or legal persons accessing the virtual store www.silkloveandlace.com.

The company HH TEXTILE MANUFACTURING GARMENTS SRL, which owns and manages the virtual store www.silkloveandlace.com, is headquartered in Bucharest, Izvorul Crisului street, nr. 12,  bl. D4,  sc.  C, ap. 29 and is registered with the Bucharest Trade Register under no. J  40/ 6511/ 2016, CUI 36039320. Contacts: tel. 0727 833 316 or using the contact form on the web page.

CONTRACT OF USE FOR THE VIRTUAL SHOP  WWW.SILKLOVEANDLACE.COM
Using the virtual shop www.silkloveandlace.com automatically involves any user accepting the terms and conditions of this document, a document that can be revised at any time by updating this page, so we recommend that you periodically visit this page. This document is legally binding.
We mention that the e-commerce activity performed through the virtual store www.silkloveandlace.com fully respects the Romanian legislation in force.

USER REGISTRATION, DATA SECURITY
Using some of the services offered by the virtual shop www.silkloveandlace.com involves users to:
– provide true, accurate, and complete data about yourself as required in the virtual store registration form.
– updating this registration data as often as necessary to be true, accurate, and complete.
Providing inaccurate or false data involves suspending your account and the creation of another account at the virtual shop www.silkloveandlace.com.
When registering in the virtual shop, you are asked for some personal information, including a valid e-mail address. The email address is required to authenticate the user account, at which address the user will be required to activate membership in the virtual shop.
www.silkloveandlace.com will not disclose the personal data of users registered in the virtual store to third parties without the user’s consent (name and surname, telephone, e-mail address,  postal address), except as provided by law. www.silkloveandlace.com reserves the right to provide certain services to a third party, based on the data mentioned in the user’s registration form in the virtual shop (ex. statistical data).
The user is responsible for not respecting the confidentiality of the virtual store registration information (especially username and password) and also for the use of personal registration, regardless of whether the use is done with or without the user’s permission.

The user agrees to report any unauthorized use of his / her personal account at the virtual shop www.silkloveandlace.com. Also, the user agrees to use the Log Out button whenever he or she wants to leave the personal section of the virtual shop or the virtual shop.

WWW.SILKLOVEANDLACE.COM IS NOT RESPONSIBLE FOR MORAL DAMAGES OR MATERIALS ARISING FROM ANY PREVIOUS STIPULATIONS.
www.silkloveandlace.com will block, if thought fit, the use of virtual shop services for certain users who do not comply with the provisions of this document.
www.silkloveandlace.com is not liable to the user or a third party in any way for blocking and / or deleting the virtual store access account.
Our service includes administrative and commercial communications that will be sent to you when you decide to register as a user.

THE USERS’ OBLIGATIONS
By using the virtual shop www.silkloveandlace.com, you are bound to respect the following points, being directly responsible for the actions taken within the virtual shop and their consequences:
– to not publish obscene, defamatory, threatening or malicious material towards another user, a natural or legal person
– to not use the information in this virtual shop for commercial purposes, only personal
– to not use programs intended to destroy computer systems or information
– to not use the materials on this site without the written permission of the owner

DISCLAIMER
The images of the products in the store are for illustrative purposes only and are not a contractual obligation on our part.
All the jewellery present in this virtual shop is individually photographed with all its features. However, we can not guarantee a 100% accuracy for the colours in the photos on the website. The differences, though minimal, may occur due to the particular settings of each monitor you are viewing them on.
Also, the natural jewellery gems may exhibit imperfections, differences in hue or texture. This is their natural appearance, which makes them unique and can not be considered a defect.

RIGHTS ON PRODUCTS AND MATERIALS ENTERED IN THE VIRTUAL SHOP
Viewing and using data entered in the virtual store is only allowed for the user’s personal use. Distributing or compiling and recompiling in any form or using these materials for advertising or commercial purposes is strictly forbidden, falling under the copyright law.
The content of the virtual store, including texts, graphics, images, software and other materials included here, is protected by copyright law and is owned by www.silkloveandlace.com. No material/product on this website may be reproduced in whole or in part without the prior permission of HH TEXTILE MANUFACTURING GARMENTS SRL.
Access to the administration account or the account on the server where this virtual store is hosted by any unauthorized user is strictly forbidden, constituting an offense and punishable under the applicable Romanian law.
ALL NAMES, BRANDS, LOGOS AND DESIGN ARE THE PROPERTY OF HH TEXTILE MANUFACTURING GARMENTS SRL OR ITS PARTNERS.

PROMOTIONS AND CONTESTS
The rules of the promotions and contests we organize are set by our company, HH TEXTILE MANUFACTURING GARMENTS SRL. These regulations are made known to potential participants only through our own site.
Participating in these contests is voluntary and users can choose whether or not to participate. The requested information may include contact information (name, address, telephone number). These data will be used to notify participants about the contest. We use the services of third parties to choose the winners of the contests.
Promotions only benefit those orders that exactly follow the rules posted on the website. Also, promotions only apply to orders that are recorded by the company during the time the promotion is valid and only within the available stock on hand.
We do not guarantee the stock availability of promotional products and we may interrupt or cancel it at any time without prior notice.

GUARANTEE
All products marketed on www.silkloveandlace.com benefit from warranty.
The 30-day warranty period starts from the issuing date of the invoice or receipt. The buyer is guaranteed that in the event of a failure under normal conditions of use, during the warranty period, the product will be repaired free of charge or replaced with an identical item. The full warranty conditions are found in the authenticity / warranty certificate that accompanies each product.
The guarantee is granted according to the provisions of the Law no. 449/2003, as well as of the other incumbent normative acts in the field: GD 457/2003 – republished, GD 982/2007.

RETURN POLICY
We want you to be fully satisfied when you buy from the virtual shop. If you are not happy with the products you bought, you can return them and we will return the value of your order. According to the Romanian legislation, Art. 4,b Chapter. 1, Ordinance no. 130 of August 31, 2000 regarding the legal regime of distance contracts stipulates: “The consumer has the right to notify the trader in writing  that he renounces the purchase, without penalties and without invoking a reason, within 10 working days after receiving the product.”
www.silkloveandlace.com customers may only return the purchased products if they are previously unworn, in their original packaging, with the attached labels, within 10 business days of receiving them, without penalties and without any reason.  Product returns will be made at the expense of the customer, using the same delivery service as the shipment. www.silkloveandlace.com will return the order value within 30 days from the date of written notice of the contract.
The return amount, as well as the return conditions, do not include transport costs.

LINKS TO OTHER INFORMATION OR SERVICES SUPPLIERS
The www.silkloveandlace.com website may provide or third parties may provide links (links) to other World Wide Web sites or other resources. Because www.silkloveandlace.com has no control over these sites or resources, you acknowledge and agree that www.silkloveandlace.com is not responsible for their availability and does not warrant for any content, advertising, products or other materials on or available on these sites or resources.
Furthermore, you acknowledge and agree that www.silkloveandlace.com will not be liable or liable to pay damages, directly or indirectly, for any loss or damage caused or allegedly caused by or in connection with the use or belief in the information provided by such content, goods or services available on or through such sites or resources.

LIMITATION OF LIABILITY
www.silkloveandlace.com can not be held responsible for any direct, indirect, special, punitive, exemplary or consequential damages of any kind resulting from accessing or using the website or any information contained in it, including loss of profits or the like, knowingly or unknowingly, due to breach of contract, injury (including negligence), liability for the product, even if the possibility of such damages has been announced in advance. These may be caused by (but not limited to) the following:
– the lack of access to virtual shop services
– actions or statements of any third party about the virtual store
– unauthorized access or damage to the user’s transmissions or data

THE SERVICE OF THE VIRTUAL SHOP IS OFFERED “AS IS” OR “AS AVAILABLE” AND ACCESSING IT IS AT YOUR OWN RISK.

www.silkloveandlace.com offers no guarantee that:
– services will be uninterrupted, secure, or error-free (except for where secure online transactions are done, which are secured)
– the services will fully meet the user’s requirements
– any programming errors will be fixed

The information, products and services published on the site may contain inaccuracies or typographical errors. This information is changed periodically. HH TEXTILE MANUFACTURING GARMENTS can make improvements and / or modify the site at any time.

FINAL SPECIFICATIONS
The provisions contained herein are an agreement between the user and www.silkloveandlace.com. If any provision is legally invalid, this invalidity will not affect the validity of the other provisions.
These conditions in the document may be modified by HH TEXTILE MANUFACTURING GARMENTS SRL, the owner of www.silkloveandlace.com, whenever it deems necessary without being obliged to notify users by any means. If it is necessary to use personal information other than those specified above, users will be notified by posting on the site for 30 days.
Regulations and relationships between users and www.silkloveandlace.com will be governed by the laws in force in Romania.

IF YOU HAVE ANY QUESTIONS ABOUT THE ABOVE, YOU MAY CONTACT US BY EMAIL AT CONTACT@SILKLOVEANDLACE.COM